Arbitration on Konga Mall- What You Need To Know 01:07:2015 Question -“I run a clothing store on Konga and due to the size discrepancies related with importing clothes from China, I get a lot complaints from customers after product delivery. This results in a lot of orders being put on arbitration. How does this work exactly? What are the processes taken to ensure a fair resolution is carried out?
HOW TO MAKE USE OF SOCIAL MEDIA FOR MARKETING PURPOSES 03:04:2015 Question -“I currently own a store on Konga mall but I have a problem reaching out to many people to patronize my store. I want to boost sales and drive traffic to my Konga store but not sure how to go about this. What marketing options should I consider in order to achieve...”? Read More
HOW TO GIVE GREAT CUSTOMER SERVICE 03:04:2015 Question -I Own A Store On The Konga Mall, But My Customer Service Is A Train-Wreck, What Skills Do I Need To Adopt To Avoid Losing Customers And Letting My Buyers Down With Poor Service? Read More
WHAT YOU NEED TO KNOW ABOUT SELF-FULFILL 27:03:2015 Question -I Have Been Reading About Self-Fulfill For My Orders, What Does This Really Mean And What Is The Best Way To Go About Setting My Delivery Charges Without It Affecting My Profit Margin?" Read More
HOW TO BE A SUCCESSFUL KONGA SELLER 09:03:2015 Question -Is There Anything I Can Do To Stand Out From Other Sellers On The Konga Mall? I Have Been Selling For Some Time But My Sales Have Not Been Really Fantastic. Read More
CALCULATING GROSS MARGIN FOR YOUR STORE 12:12:2014 Question – How do I calculate my gross margin for my store and how do I optimize the margin? This has really been a huge challenge for me as I am not very good with Finance and I’m not very sure on how to increase my profit sales.Read More
MANAGING YOUR INVENTORY 12:12:2014 Question – Is it possible for me to manage my inventory in an easier way without having my suppliers’ manage almost all my inventory and having to call them every time an order comes in which may delay my delivery time? Read More