Frequently Asked Questions

For all your Corporate Procurement, Gift Vouchers and Consumer Promotion Activities, please contact us on 0708 063 5700/0809 460 5555 or email us at help@konga.com or visit the Bulk Purchase Page to learn more.

If your order consists of items from more than one seller, your items will arrive separately. If your order consists of items from a single seller, your items may arrive together or separately. If your orders arrive separately, be rest assured that the remaining item(s) will be delivered shortly.

Konga is your trusted online marketplace that supports Nigerian entrepreneurs and we have many different sellers competing for business. Therefore, you may see the same product offered by different sellers at different prices. We believe that by supporting these 'third-party' sellers, we can offer you a wider product selection, more choice, increased convenience, and better pricing.

We offer all our customers ultimate peace of mind. We have you covered 100% on every eligible purchase. Visit the Buyer Safety Page to learn more.

Konga delivers products to customers all over Nigeria. Lagos 2-5, Rivers 3-7, Abuja 3-8 & other states 4-9 days

Konga is a true online marketplace that empowers Nigerians across the country. This means that not all products on Konga are sold or delivered by Konga. In addition, Konga buyers and sellers are found in every state in Nigeria. Given the various factors involved (the time it takes a seller to ship, the courier company used, the distance between buyer and seller, and more) delivery times may vary.

Your order may be delivered by KOS, by other courier companies, or by the seller or the seller's agents, depending on whether the item was sold by Konga or a third-party seller and on the delivery method chosen by a third-party seller. You may be called prior to or on the same day as delivery to see if you are available to receive your order.

To track your order visit: track.konga.com