Intermediate Seller
Customer Service

The faster you reply to customer messages, the higher the conversions, ratings and chances for repeat business will be. Keep your customers informed by proactively notifying them upon received orders and when the products are on their way to them. Doing this has proved to decrease the number of delivery related questions. If you get a lot of questions from customers, make sure that there is always someone in your business responsible for responding to them in a timely manner.