Privacy Policy
At Konga, we are committed to protecting your privacy and ensuring you have a positive experience on our website. This Privacy Policy explains how we collect, use, and safeguard your personal information.
1. Information We Collect
We collect information from you when you register on our site, place an order, subscribe to our newsletter, or contact us. This information may include:
- Personal identification information (name, email address, phone number, postal address)
- Payment information (credit card numbers, billing address)
- Browsing and purchase history
- Device information (IP address, browser type)
- Any other information you voluntarily provide
2. How We Use Your Information
Konga uses the information we collect for various purposes:
- To process and fulfill your orders
- To send you updates about your order status
- To improve our website and services
- To send marketing communications (with your consent)
- To detect and prevent fraud
- To comply with legal obligations
3. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
- Our service providers (payment processors, delivery partners)
- Legal authorities when required by law
- Business partners with your consent
4. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to access, update, or delete your personal information at any time. You can manage your preferences and communications settings in your account dashboard.
6. Cookies
Our website uses cookies to enhance your browsing experience. You can choose to disable cookies through your browser settings, but this may affect your ability to use certain features of our site.
7. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at privacy@konga.com or write to us at 3B Cocoa Road, off Akilo Road, Ogba Lagos, Nigeria.